Enhancing Community Participation in Public Services through Participatory Innovation

The Indonesian government has recognized the importance of community participation in provision public services. However, sector is often limited due to various factors, such as lack access information, resources, and low levels trust institutions. To address these challenges, participatory innovation been identified a potential solution enhance This study aims explore role enhancing services Indonesia. Specifically, this seeks identify factors that facilitate or hinder implementation provide insights for organizations implement effectively. adopts qualitative research approach. Semi-structured interviews were conducted with officials members who have experience sector. data collected from analyzed using thematic analysis. Results: findings suggest can resulted several positive outcomes, increased institutions, improved involvement decision-making processes. also faces capacity officials, bureaucratic culture.